Wednesday, October 8, 2025

Hiding behind the Wall...



 RANT MODE ON :

Ok - so these business that hide behind their phone numbers that they NEVER answer  - except to say thay your call is important , and they are getting more calls than usual - and if you leave your number they will call you back  (but never do).   Add to that the Businesses that hide behind a WEB site or a FORM. 


Ok you buy whatever it is or are looking for information on that order - maybe a retrun situation...  as YOU are a CUSTOMER of that business,,, 

There is an email or a fomr on the WEB SITE that is a CONTACT US form... and yea you fill that out - and send it - Multiple time - and WHOOSH   - they never EVER return the form or contact you.

This Business practice of keeping customers  at arms length by using a phone that is NEVER answered - or a WEB contact that is NEVER returned nor any attempt to resolve the situation... 

IF you deal with a business that answers you - processes returns in a quick and easy manner - and communicates with you after the purchase,   YOU need to frequent that business and forget about these other ones....

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